FAQs

Your membership still remains, and you will not lose your spot in Remedy Carnival Troupe.

Your payment/deposit remains with your current costume. All deposits are non-refundable.

Payments/deposits are not transferable.

If you no longer want to keep your current costume, you are responsible for transferring it to another individual.

Notify us by email and your account will be updated. Then, you can start a new agreement for another costume.

Costume and shoes sizes will remain the same. No size changes will be made, you must find an individual that wears the same size.

Refunds are not available. You must sell your costume to another individual and the financial aspect of the transaction is solely between you and the other individual.

Any remaining balances can be paid on launch day on Remedy’s website or in person at the Remedy headquarters location in the Crown Bay Center.

The balance is paid online via our Past Masqueraders page. You can enter the email address you registered with on your application to access your order and view / pay any applicable balance. Click here to get started.

You must be 18 years old to join Remedy Carnival Troupe.

Adults’ parade Day is Saturday, April 29, 2023.

Yes, this is possible. Details will be added soon.

Costumes may be viewed via the online gallery at remedycarnivaltroupe.com. You can also view the costumes in person at the Remedy headquarters during operating hours.

The costume distribution schedule will be emailed to all members and posted on our website and social media pages. Different sections will have different distribution dates.

We accept cash and card payments at the Remedy headquarters in the Crown Bay Center on registration days, and at all times online through our registration website. Checks are not accepted for payment.

Your deposit must be paid upon registration, otherwise your order will be incomplete and immediately cancelled. Costumes must be paid in full by April 8, 2023. Members can also make advance payments at Remedy’s headquarters and online through our registration website.

You will receive your complete costume, Remedy branded bag, tumbler, towel, and member wristband. Your costume is not complete without a wristband. Members not wearing wristbands will be removed from the troupe by security.

Please send any comments to remedytroupemembers@hotmail.com or via our feedback form at remedycarnivaltroupe.com/contact-us.

Please send an email to remedytroupemembers@hotmail.com with your information so that we can update our records with your correct email address. We will send a confirmation email once your address has been updated.

Please use the ‘Forgot Your Password’ feature on your account login page.

No, Remedy only allows paying members to participate in the parade. Non-members may observe from the sidelines; however, they will not be allowed to participate.

Remedy has two bands, Karnage Band and Blind Earz.

We will meet at the start of the graveyard near Silver Dollar/Ezzat Tire. Be sure to look out for an email for additional details closer to parade day.

Please email remedytroupemembers@hotmail.com. 

Please email remedytroupemembers@hotmail.com.